Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions (“Terms”) govern your use of the DemandDuck mobile applications (iOS and Android) and website (collectively, the “Platform”) By accessing or using the Platform, you agree to these Terms.

2. About DemandDuck

DemandDuck provides a digital platform connecting users with independent third-party service providers and product manufacturers (“Providers”) across North America. DemandDuck does not directly sell or manufacture products or services.

3. User Responsibilities

You agree to:

• Provide accurate and complete information when creating an account.
• Maintain the confidentiality of your login credentials.
• Use the Platform only for lawful purposes.
• Not misuse, reverse-engineer, or disrupt the Platform.

4. Information We Collect

To facilitate your service or product requests, we collect your:

• First name
• Last name
• Email address
• Phone number
• Address

By using the Platform, you authorize DemandDuck to share this information with Providers so they may contact you, fulfill your request, and deliver services or products.

5. Third-Party Providers

Providers are independent entities. DemandDuck is not responsible for:

• Product or service quality
• Pricing, communication, or timelines
• Delivery, installation, or performance of services
• Actions or omissions of Providers

Any disputes regarding services or products must be resolved directly with the Provider.

6. Payments

Payments made through the Platform are processed by secure third-party payment processors. DemandDuck does not store or have access to your full payment card details. All pricing is determined by the Provider—not DemandDuck.

7. Platform Availability

We strive to maintain uninterrupted access but do not guarantee that the Platform will always be available or error-free. We may modify, suspend, or discontinue features without notice.

8. Limitation of Liability

To the fullest extent permitted by law, DemandDuck is not liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business
• Actions or performance of Providers
• Issues arising from your misuse of the Platform

Your sole remedy for dissatisfaction with the Platform is to discontinue use of the Platform.

9. Indemnification

You agree to indemnify and hold DemandDuck harmless from any claims, damages, or losses arising out of your use of the Platform or violation of these Terms.

10. Termination

DemandDuck may suspend or terminate your access if you violate these Terms or engage in fraudulent, abusive, or harmful behavior.

11. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law rules.

12. Dispute Resolution

Any dispute shall be resolved exclusively through binding arbitration in the State of Delaware. You waive the right to participate in a class action lawsuit or class-wide arbitration.

13. Modifications to Terms

We may update these Terms at any time. Continued use of the Platform constitutes acceptance of the updated Terms.

14. Contact Us

For questions regarding these Terms, contact:

Email: hello@demandduck.com
Company: DemandDuck Inc., incorporated in Delaware